Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit our website. This policy forms an integral part of our privacy framework and outlines your choices regarding these technologies. By accessing our gaming services in Australia, you acknowledge and consent to the use of cookies as described herein, subject to the Privacy Act 1988 (Cth) and applicable Australian regulations governing online entertainment platforms.
What Are Cookies
Cookies are small text files that are placed on your computer, mobile device, or other equipment when you visit our online gaming platform. These files contain information that is transferred to your device's hard drive and enable our website to recognise your browser and capture certain information. Cookies serve various purposes, including enhancing your gaming experience, maintaining session security, and providing personalised content relevant to your gaming preferences.
Our platform utilises both session cookies, which are temporary and deleted when you close your browser, and persistent cookies, which remain on your device for a specified period or until manually deleted. Additionally, we employ first-party cookies set directly by our domain and third-party cookies placed by external service providers to support our gaming operations and analytical requirements.
Types of Cookies We Use
Our online gaming platform employs several categories of cookies, each serving specific functions essential to delivering secure and optimised gaming experiences. The following table outlines the primary types of cookies utilised across our platform:
| Cookie Type | Purpose | Duration | Examples |
| Essential Cookies | Enable core website functionality, user authentication, and secure gaming sessions | Session or up to 30 days | Login verification, payment processing, game state management |
| Performance Cookies | Collect anonymous data about website usage and gaming performance | Up to 2 years | Page load times, game performance metrics, error tracking |
| Functional Cookies | Remember user preferences and personalise gaming experience | Up to 1 year | Language settings, game preferences, display options |
| Targeting Cookies | Deliver relevant promotional content and measure marketing effectiveness | Up to 13 months | Personalised offers, promotional campaigns, bonus recommendations |
Specific Gaming Platform Cookie Functions
Within the context of online gaming and casino operations, cookies serve specialised functions that ensure seamless gameplay and regulatory compliance. Our platform specifically utilises cookies for the following gaming-related purposes:
- Session management and user authentication to maintain secure access to gaming accounts and prevent unauthorised access
- Game state preservation to save progress in slot games, table games, and other interactive entertainment features
- Responsible gaming controls to enforce deposit limits, session time restrictions, and cooling-off periods as required by Australian gaming regulations
- Fraud prevention and security monitoring to detect suspicious activities and protect player funds and personal information
- Payment processing facilitation to securely handle deposits, withdrawals, and transaction verification processes
- Bonus and promotion tracking to manage loyalty programs, welcome bonuses, and promotional offers in compliance with terms and conditions
- Regulatory compliance monitoring to ensure adherence to Australian Consumer Law and responsible gaming requirements
Third-Party Cookies and Partners
Our gaming platform collaborates with trusted third-party service providers who may place cookies on your device to support various operational aspects of our services. These partners include payment processors, gaming software providers, customer support systems, and analytics platforms. Each third-party partner operates under strict data protection agreements and must comply with Australian privacy legislation.
Third-party cookies enable enhanced functionality such as live chat support, secure payment gateways, game content delivery from software providers, and website performance optimisation. While we carefully select our partners and monitor their cookie practices, we recommend reviewing their respective privacy policies for detailed information about their data collection and usage practices.
Your Cookie Choices and Controls
As a player on our platform, you maintain significant control over cookie settings and can modify your preferences at any time. We provide multiple mechanisms for managing your cookie preferences while ensuring that essential gaming functions remain operational:
- Browser settings modification to block or restrict specific types of cookies while allowing necessary gaming functions
- Cookie preference centre accessible through our website footer, enabling granular control over cookie categories
- Account dashboard settings for managing personalisation and marketing communication preferences
- Opt-out mechanisms for targeted advertising cookies while maintaining access to promotional offers
- Regular cookie clearing options through browser tools or automated settings for enhanced privacy control
Please note that disabling certain cookies may impact your gaming experience, including difficulties with account access, game loading, payment processing, or accessing personalised content and promotions.
Browser-Specific Cookie Management
Each web browser provides built-in tools for managing cookies, and the following instructions outline how to control cookie settings in popular browsers used by our Australian players:
- Google Chrome: Navigate to Settings > Advanced > Privacy and Security > Site Settings > Cookies and Site Data to configure cookie preferences and view stored cookies
- Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data to manage cookie settings and clear stored data
- Safari: Go to Preferences > Privacy > Manage Website Data to control cookie storage and tracking prevention features
- Microsoft Edge: Select Settings > Site Permissions > Cookies and Site Data to customise cookie behaviour and exceptions
- Opera: Navigate to Settings > Advanced > Privacy & Security > Site Settings > Cookies and Site Data for detailed cookie management options
Mobile browsers typically offer similar controls through their respective settings menus, and we recommend consulting your device's help documentation for specific instructions.
Updates and Contact Information
We regularly review and update this Cookie Policy to reflect changes in our gaming platform, regulatory requirements, or technological developments. Updates become effective upon publication on our website, and we encourage players to review this policy periodically to stay informed about our cookie practices.
Material changes to our cookie usage will be communicated through prominent website notices or direct communication to registered players. Your continued use of our gaming platform following policy updates constitutes acceptance of the revised terms.
For questions, concerns, or requests regarding our cookie practices, data processing, or privacy controls, please contact our dedicated privacy team through the support channels available in your account dashboard or our website's contact section. We are committed to addressing your privacy inquiries promptly and transparently while ensuring compliance with Australian privacy legislation and responsible gaming standards.